Shipping policy

30-Day Consumable Product Return Policy

Return Eligibility

We want you to be satisfied with your purchase. Consumable products may be returned within thirty (30) calendar days from the date of delivery, subject to the conditions outlined below.

Eligible Returns

A consumable item may qualify for a return or replacement if:

• The product was damaged during shipping
• The product arrived defective, contaminated, or expired
• The incorrect item was shipped
• The product remains unopened, unused, and in its original sealed packaging
• The customer experienced a verified quality issue with the product

Non-Returnable Items

For health, safety, and quality control reasons, the following items are generally not eligible for return:

• Opened or partially consumed products, unless due to a verified defect or quality concern
• Products returned more than thirty (30) days after delivery
• Items damaged due to misuse, improper storage, or customer handling
• Clearance, final sale, or explicitly non-returnable items

Refunds and Replacements

Approved returns may be eligible for:

• A refund to the original payment method
• Store credit
• A replacement product, where applicable

Shipping charges are non-refundable unless the return is the result of our error or a defective product.

Return Process

To initiate a return, customers must:

1. Contact customer support within thirty (30) days of delivery
2. Provide proof of purchase
3. Provide photos of the product and packaging if reporting damage or defects
4. Follow the return instructions provided by customer support

Unauthorized returns may not be accepted.

Inspection and Approval

All returned items are subject to inspection upon receipt. We reserve the right to deny refunds or replacements if the returned product does not meet the eligibility requirements of this policy.

Health and Safety Compliance

Because consumable products are subject to strict health and safety standards, we reserve the right to limit or refuse returns to prevent abuse, fraud, or health risks.

Policy Changes

We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will apply to purchases made after the updated policy is posted.

If you want, I can also make this:

• more customer-friendly and brand-oriented,
• stricter for supplements/food/beverages,
• compliant for Shopify or Amazon-style stores,
• or formatted as website legal copy with headings and definitions.